What should I expect during a service?
You will be required to fill out a customer questionnaire and preference form. Afterwards you will be greeted by your reflexologist that will escort you to the spa where you will be seated on one of our specialty reflexology sofa chairs. We ask that you turn off cells phones and keep talking to a minimum. You will be required to remove your shoes, socks and roll your pants up to your knees. You sit back and relax while your feet soak in warm mineral water while receiving hands on reflexology services. (We do offer party packages, accommodating up to 18 people, if you and your friends would like to chat during a service.)
Where will my session take place?
Your service will take place in a warm, dim, comfortable, quiet room. Soft music will be played to help you relax. You will sit on a chair especially designed for your comfort.
What do I wear for reflexology services?
You do not get undressed during any reflexology service. You do have to remove your shoes and socks and roll your pants up to your knees. We ask that you wear loose fitting comfortable clothes. We do not recommend you wearing jewelry as this may get in the way of your service on your ears and hands. We do not allow clothing to be removed to under garments.
What should I do during a reflexology massage service?
Make yourself comfortable to relax completely. Close your eyes and take this time to allow the reflexologist ease your tension and stress away. If your reflexologist wants you to adjust your position, she or he will either move you or will ask you to move as needed. Otherwise, change your position anytime to make yourself more comfortable. It is your massage, and whatever feels natural to you is the best way to relax. Do not hesitate to ask questions at any time.
Will the oils or lotions used make me break-out?
We use organic hypoallergenic natural plant based nut free oils and lotions. However, if you have sensitivity to certain types of oils or lotion please bring it to the reflexologist attention.
What sanitation products do you use?
At Foot Palace protecting our clients and therapist are our number one priority. For every foot service we use a disposable sanitary liner and a Sani-Tablet product that is designed to ensure a sanitary foot bath. This product is a tablet that quickly dissolves to sanitize common water-borne bacteria (Staphylococcus aureus) and athlete’s foot fungus ( Trichophyton mentagrophytes ). We also use Selectrocide disinfectant spray that is widely used in hospitals and medical offices to disinfectant our service foot baths and spa. After each client our reflexology service chairs are wiped down and disinfected adding clean fresh towels before new clients are seated.
How long will a reflexology massage service last?
Our most popular service last approximately one hour. However, we do offer additional service times and upgrades to accommodate your busy schedule.
How will I feel after my service?
You will feel very calm, relaxed and at ease. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, you often experience increased energy, heightened awareness, and greater productivity which can last for days. Since toxins are released from your soft tissues during a reflexology massage, it is recommended you hydrate following a service.
What hours are you open?
We are open 7 days a week for your convenience, Monday – Saturday 10am – 8pm and Sunday 11am – 7pm
Is Foot Palace a franchise?
No, Foot Palace is a locally owned and operated spa.
First Visit
Arrive 10 minutes prior to your first service to allow ample time to check in and fill out new client forms. Arriving late will simply limit the time for your service, reducing its effectiveness and your pleasure. Due to other reservations, we may not be able to guarantee your full appointment time if you arrive late, we will accommodate you the best we can.
Late Arrival
All appointments have been designed to allow appropriate time for full enjoyment of your service. Your late arrival may limit our ability to offer the full service. Please be aware that late arrivals may not be afforded extension of scheduled service. Service may be rendered only for the remainder of the scheduled appointment, we will accommodate you the best we can. You will be responsible for payment for the full service scheduled.
Cancellation Policy
Scheduled appointments are reserved especially for you. We require a 24 hour advance notice in order to cancel any service with no charge for parties of 5 or more. If your parties appointment is not cancelled within this notification period, your appointments are considered confirmed. Any changes or cancellations made after the 24 hour window are subject to a 50% charge of services scheduled. Because of this policy, a valid credit card number is required at time of booking. This policy also applies to gift card holders. A 20% gratuity will be charged for parties of 5 or more.
Gratuity
Our service prices do not include gratuity. Leaving 15 to 20 percent is customary. Tips should be left at the reception desk, which will have a gratuity envelope for your therapist.